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January 2024 by isma ouédraogo
Comfortable and fast
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January 2024 by Charlie Patterson
Fast and felt safe
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December 2023 by Zee Z
Great service from Patricia and Brenda. Upset that Bank of America doesn't have more than 2 tellers most days though. I have to budget at least an hour to be there because of the amount of customers that are in line every time I'm there. There will be 2 or 3 "customer care" people walking around-why don't they jump in and help take care of customers???
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December 2023 by TNT Exploding
Renee is awesome!!! She is friendly, best hospitality, helpful, quick and smart. Make your appointment with her for any help needed ! The front people may piss you off but she will make you come out happy and get things done right.
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December 2023 by Anh Nguyen
Mr Loc is very nice and helpful. Thank you :). Best person I have met ever
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December 2023 by Os It
Renee Oxley is an awesome person. Her services are impeccable. I’m glad to always look forward to her services. Words can explain the satisfaction. Thanks Renee Oxley I wish you many more success.
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December 2023 by Tim Huston
Consistently the worst BOA location for service or customer service for both personal and business transactions.
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October 2023 by James Hu
I have visited this branch for many times in the past few months for matters requiring appointments. I normally make an appointment for next day's visit. The staff is always very friendly and proficient. The waiting time is very short.
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August 2023 by victor rafael
????? I don't understand how they can have such inept staff, the cashier first took her time to serve me, she cleaned her face, I drank water, she fixed herself, she just needed to put on makeup in front of me, it's not possible. Then she saw my check, she called her manager and with that she said no Could you change the check with an idiotic excuse that the signature was not well done? Please, I don't even check the signature, what nonsense
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October 2022 by Farah Amatullah
CHARMAINE LIED!! The worst experience ever! I scheduled an appointment for 9:30am. I arrived at 9:28am. There was not a banker or anyone in the lobby to check me in for my appointment. A lady (Charmaine) finally came from the back at 9:45am to start checking people in. After I told her I had a 9:30am appointment, she proceeded to tell me they were behind on their appointments. I even asked Charmaine (the lady) how long I would REALISTICALLY have to wait to be seen, and she told me 30-minutes….. however, when the other guy banker came out to grab a 10:30am appointment, I stopped him and told him No bc I had a 9:30am appointment. He then proceeded to tell me that my name wasn’t even checked in, which means Charmaine LIED!! I ended up waiting an additional 1-1/2 hour just to be serviced, which in return, caused me to be late for my son’s doctor appointment! I never do business at this branch, and only came here because they were the only ones who had a sooner Saturday appointment. Dissatisfied!!! This further proves my reasoning for not doing business at this branch!
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September 2022 by Yolanda Williams
Terrible..Every single time I’ve came in to either deposit or to cash a check it’s a 45 min wait..They need to close this branch.
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May 2022 by Chimia Ayivi
Brenda the teller is literally the worse! FIRE BRENDA, I stood in line for a long time finally got to the front of her window after she called me up and I had to wait on her to finish up with a customer. My business checks weren’t endorsed and she told me to get out of line when she could have waited for me to sign them. Takes 5 secs and she thought it was funny.
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April 2022 by Farah Bey
CHARMAINE LIED!! The worst experience ever! I scheduled an appointment for 9:30am. I arrived at 9:28am. There was not a banker or anyone in the lobby to check me in for my appointment. A lady (Charmaine) finally came from the back at 9:45am to start checking people in. After I told her I had a 9:30am appointment, she proceeded to tell me they were behind on their appointments. I even asked Charmaine (the lady) how long I would REALISTICALLY have to wait to be seen, and she told me 30-minutes….. however, when the other guy banker came out to grab a 10:30am appointment, I stopped him and told him No bc I had a 9:30am appointment. He then proceeded to tell me that my name wasn’t even checked in, which means Charmaine LIED!! I ended up waiting an additional 1-1/2 hour just to be serviced, which in return, caused me to be late for my son’s doctor appointment! I never do business at this branch, and only came here because they were the only ones who had a sooner Saturday appointment. Dissatisfied!!! This further proves my reasoning for not doing business at this branch!
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March 2022 by Pretty Ladie83
Wow… I’ve never in my life waited in line so long. The drive thru is closed & it’s only a few Tellers working… I understand being understaffed, but this is on a another level. 1st time at this branch & definitely my last..WOW
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December 2021 by Nancy Ibarra
My 4th time coming to service my account. I make my appointment online thinking it'll be faster & i always have to wait atleast 1 hour to be seen.....
