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“Branch Manager Kim Card is outstanding. Although she was confronted with numerous tasks, she took the time to complete my loan process without hesitation. I am very appreciative of her hard work and dedication to superior customer service!!!”
“I began my relationship with CFFCU doing On Air testimonials for Broadcast Radio...Although I've been retired from Advertising, Marketing, Media, and Public Relations for 15 years I am PROUD to say Chattanooga First Federal Credit Union is STILL exceeding my expectations, helping me meet my financial goals, and making me happy...They can do the SAME for you!!!”
“A++++ All the way. Couldn't ask for better service. Brian the manager runs a great show, "hats off". They actually answer the phone when you call and after just a few months of banking there, even know who I am and my name with a phone call. Will never bank anywhere else.”
“We had an excellent experience with Scenic Community Credit Union, especially working with Michelle Gomez. She went above and beyond to help us secure our loan and worked hard to get us the terms we wanted. Michelle spent her entire evening helping us, and throughout the process she was friendly, funny, and truly made us feel taken care of. Her dedication and customer service meant a lot to us. We absolutely recommend Scenic Community Credit Union and highly recommend working with Michelle if you have the chance!”
10AM - 2PM 3 - 6PM
150 US-41, Ringgold Rd, Ringgold
Credit Unions
“LOVE LOVE LOVE this branch. This branch offers not only all the wonderful benefits that TVFCU offers but it has the best customer service. Friendly, courteous, kind and always helpful. A huge thank you to Tracey for always offering to help !!!!”
10AM - 2PM 3 - 6PM
3636 Ringgold Rd, Chattanooga
Credit Unions
“I have had two visits to this location, and both times, I received excellent customer service from James and Albert. Both were super helpful in offering information about my transaction. I would definitely recommend TVFCU services based on the positive experiences I had with both gentlemen. Additionally, I have had two zoom calls with Horace who took care of some other transactions. He was very courteous, quick and professional. Great customer service from TVFCU!! Thank you!”
“Ive been with the credit union when my mom suggested me to join probably around high school. 1982.until current day. I have never had an issue, or misunderstanding. Everyone makes every transaction and other concerns very clear. I appreciate the great work.Erlanger credit union..U ROCK!!!!lol”
9AM - 4:30PM
1201 Bailey Ave, Chattanooga
Credit Unions
“I have been a member here since I moved to Chattanooga. They are so helpful, and understand a teacher's schedule...so you can do many things over the phone. Absolutely love them!!”
“That was our first visit to Coosa Valley Credit Union and I have to say it was a very good visit! I felt they are a family bank! I have told others about our visit!”
9AM - 5PM
1620 Gunbarrel Rd, Chattanooga
Credit Unions
“Not sure about all these negative comments. I've been with them since the combustion days and absolutely love them. According to branch of course. The riverfront parkway staff are excellent. The one I go to for the most part has an employee that comes of as rude sometimes as well gives you the impression it's her money in my bank account. I avoid dealing with her at all cost. My father banked with them as well and the branch manager transferred from his location to mine. She always asked how he was up until his passing in 24. I think you're going to have issues with any bank eventually. My biggest issue besides the lady I spoke of is the 5 day hold even on a cashier's check. Have a house fire and wearing the only clothes you have you can plan on wearing them more on account of that issue. If that's their policy then there should be exceptions in cases like that. Lose all you have yet they can't accept instant deposit on a major insurance company seems a bit extreme to me.”
“I've been a member of Trust Federal Credit Union for over 20 years. This group has been member focused and ensure that our needs have been met financially, when needed.”
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“Never had a bad experience after beeing a member 8+years until I applied for a loan which I got denied but they left a number for me to call if I had a concern after I was denied. No response No Call back. I hate that part. Very Confused”