The Verizon store in Fort Oglethorpe offers a range of mobile, 5G home internet, and business services. Customers can also shop online, schedule appointments, and choose convenient pickup options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The store has improved significantly, now providing friendly and helpful service under better management. Customers appreciate staff members who are fair, honest, and attentive. For example, one customer praised a representative for excellent service, fairness, and honesty, while another appreciated staff for quickly and professionally helping with phone activation. The store staff are also seen as supportive, helping customers with issues like compromised banking details without judgment or extra charges. However, some customers feel that while service quality is high, the store can sometimes feel impersonal, like just a number. Overall, the store is known for helpful staff and reliable service, making it a positive choice for mobile and internet needs.
Poor store policies made it unnecessarily difficult to pick up a phone I had already purchased, even though I had the order receipt. The process was frustrating and overcomplicated for no good reason.
The lady that helped me though was very kind and helpful.
May 2025
Had to get a new phone. In and out in minutes. Helpful staff.
March 2025
This Verizon was difficult to deal with in the past. Luckily, that time has passed. Through different management this location is super helpful and friendly!
