Verizon provides mobile, 5G home internet, and business services. Customers can visit the store in Chattanooga or online to schedule appointments, place orders for in-store pickup, free 2-day shipping, or same-day delivery. The staff at the Gunbarrel and other locations are repeatedly described as awesome, extremely attentive, friendly, helpful, and knowledgeable. They greet customers with a smile and provide extraordinary customer service, often going above and beyond. Specific associates are highlighted as great problem solvers who work hard to resolve issues, set up plans quickly, and take time to explain details. They are noted for being very kind, patient, and making follow-up calls. This level of service leads customers to highly recommend the store and state they will return for any future needs, even driving out of their way to visit. The consistent feedback confirms a reputation for great customer service.
My phone got hacked!!!! They helped me get back on line quick and easy!!!! Thank you!!!
July 2026
Phone's screen showed signs of failing soon, so we visited Verizon on Gunbarrel Road. Excellent service from Brandon, who discussed options and then transferred data from old phone to new. We really appreciate Brandon, whose patience and experience made our visit an overall success.
June 2026
My husband and I purchased 2 phones on Saturday may 30 2026 from Verizon wireless on gunbarrel road.after having a TERRIBLE experience from T-Mobile. Our salesman did a fantastic job. Would highly recommend.
