Verizon provides mobile, 5G home internet, and business services. Customers can visit the store in Chattanooga or online to schedule appointments, place orders for in-store pickup, free 2-day shipping, or same-day delivery. The staff at the Gunbarrel and other locations are repeatedly described as awesome, extremely attentive, friendly, helpful, and knowledgeable. They greet customers with a smile and provide extraordinary customer service, often going above and beyond. Specific associates are highlighted as great problem solvers who work hard to resolve issues, set up plans quickly, and take time to explain details. They are noted for being very kind, patient, and making follow-up calls. This level of service leads customers to highly recommend the store and state they will return for any future needs, even driving out of their way to visit. The consistent feedback confirms a reputation for great customer service.
Very helpful and took the time to explain things over.
March 2026
Everyone in the store is very friendly, helpful and very knowledgeable
June 2024
Geordie helped us out, and he was nothing but excellent. He was very kind, informative, and definitely went above and beyond to help us out. 10/10 service!!
