AT&T Store in Gainesville offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans tailored to meet various needs. Customers appreciate the store's friendly and helpful staff, who provide excellent service. Reviews highlight specific team members, such as Ivana, who guided customers through internet service options, and Kayla, who patiently assisted an elderly couple with phone-related tasks for hours, demonstrating exceptional kindness and understanding. Another customer praised Juan Covarrubias for his perseverance and patience in resolving Directv Stream issues. The overall experience at the store is marked by courteous and dedicated service, making customers feel satisfied and grateful for the assistance received. The AT&T Store also offers convenient prepaid phone plans and unlimited data options, ensuring customers stay connected with reliable nationwide AT&T 5G service.
I can't say enough good comments about this branch. We worked with Kayla; and she when she learned that my mother was ill, she texted several times to check on her. She, and her manager Frank, are the kindest people! Working with them makes we happy that we use AT & T. We could not have imagined better customer service!... read full comment
July 2024
I received excellent service from Ivana, who was very courteous and guided me through the best options for getting internet service for our home. The treatment was exceptionally good.
July 2024
Excellent...Had someone help me Immediately. He tested my phone, found I had an almost dead battery..My phone is an S 8 Plus, yes, very old. He checked & I had insurance & I should have a replacement phone tomorrow !! Just a helpful, kind & polite young man..Thanks
