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“When I was in the store the other day switching over Robin was the associate that helped me. She was very sweet and pleasant and got me set up very quickly. Even sent me on my way w a bag of candy🙃. Great customer service but I will say the phone service definitely isn’t number 1 😭”
“ABSOLUTELY AMAZING SERVICE!!!
Every single time I come here my phone is fixed perfectly with no problems ever. I will always come back here for service!”
Open 24 hours
1077 Jesse Jewell Pkwy, Gainesville
Mobile Phones
“Trust cellular has been my family’s trusted electronic guru for years now. Any problem we had Saad, had an AFFORDABLE fix. Most recent job was my iPad and trust cellular exceeded my expectations taking two days to have my device back to me, and repaired. Thank you!”
“This Boost Mobile store was amazing! The customer service was excellent, the store was clean and welcoming, and the service was incredibly fast. The guys had my new phone set up in about 10 minutes.
I was transferring my number from Metro, and they quickly got my account information by logging into the computer. At another Boost store, I had waited over an hour while the employee kept calling different departments but still couldn't access my information. She eventually told me I'd have to get a new phone number. When I agreed, the price ended up being more than double what I was expecting.
I'm so glad I came to this location instead. They made the whole process quick, easy, and stress-free. Highly recommend!”
“I have been on the fence about making the switch in mobile carriers and I finally decided to come in to get pricing on a few different products. Orbin was very informative and professional when going into detail about the different plans and products offered. I highly recommend him if you want a seamless visit!”
“We were so incredibly impressed with Armando at Verizon Oakwood. The day before we had gone to a corporate store and asked for help to upgrade my phone and transfer it to our daughter. We left disappointed because the sales person was more interested in selling us a new line or new plan than helping with what I asked. Armando not only understood and helped us do exactly what we needed but he also suggested a savings on our monthly plan *and* he went above and beyond to travel to another store that had the color I wanted on his *own* time and set it and the transferred phone up for us! We won’t bother with a corporate store again, thank you!!!!!!!”
“Anthony A was absolutely outstanding with his representation for AT&t helps me and my wife out with three different devices problems with all three fixing our account balancing everything out helping us save all the money we can and we even given the AT&t fiber a shot five stars to Anthony”
“Robyn was amazing and professional. She was quite knowledgeable and efficient . I was in and out of the store in no time . Excellent customer service . Would definitely recommend this branch”
“This store has AMAZING customer service! Ari was so helpful with everything I needed and went above and beyond for me. Will most definitely be returning here. Thank you so much Ari, you're the best!”
“Ivan at the T-Mobile in Gainesville provided one of the best customer service experiences I’ve had. He was knowledgeable, patient, and genuinely took the time to make sure everything was handled correctly without ever making me feel rushed. It’s rare to come across someone who is so professional while also being so personable.”
“She is very nice an very friendly person just has a out going personality and spirit she is the best manager yet at this metro pcs store ever I stopped coming there started going to Atlanta hwy bc them younger group was so rude an was giving out free stuff but being very rude to black an white ppl but when a Hispanic person comes in. It was a different story but now y’all got a good manager y’all need to keep her at this location.”
“Young lady, Tatyana, was working all by herself, but handled everything with top professionalism and a level of customer service we expect. We updated our plan with two new phones and were very satisfied. This is why we've been with AT&T since 2013.”
“I had a great time the staff was very friendly and forthcoming definitely coming back. They were very funny and relatable overall experience 10 out of 10 must try again”
“We have always had good experience with cricket all managers and employees have been people friendly tonight we went there and I got a new phone and there was a guy name Justin he said he was from another store but he was super nice and he took all my contacts and password from my old phone to my new phone which he didntnhavebti di but he did anyways we love cricket we won't go anywhere else”
“Erika is such a blast from the past and excellent customer service. So I rarely do these surveys and she broke my cherry lol great way to do your job regardless of your day, seems to me that wouldn't matter. Have a blessed rest of the day ??”
“Great service, Erik took care of my grandma help her save little extra cash in her montly bill. Help her get new phone, cause her old phone wasnt working and help hertransfer all her app and file to new phone. He did a amazing job is always amazing seen people take care of youre love one.”
10AM - 8PM
602 Atlanta Highway, Gainesville
Mobile Phones
“Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great”
“Our purpose is to help our clients with respect and make sure they leave happy we’re not here to make our clients feel unwelcome to our store. I hope you guys come visit us and see how kind we are most clients always get discounts from my father the owner of the store there will always be some negative people, but therefore we’re just doing our best to make our clients happy. see you next time.”
“Have been a Cricket customer for 4 years and pleased with them. Had to buy a new phone. Great service from Mara and Penelope. (Browns Bridge Road in Gainesville, GA) However, after a few hours the phone locked me out, asking for a password to sign in. I had NOT set up a password. After some research, I found out this is a common problem with the phone I bought. (Samsung 24) I took it back to the store. Mara was able to get it fixed and gave me a few tips to help me!!
Thank you Mara. You were very patient and understanding of my problems!!”
“Leo is the best !Got a good deal on 3 phones ! Also a free speaker , the set up on the phones was so fast . We will always come back to leo for anything assistance we need from boost moblie.Thank you for all the good work leo ! Your the best !”
“Good experience, employees are attentive and multiple asked if I needed assistance or had any questions.
I dealt directly with Clayton in the automobile servicing for install of my subwoofer/amp. He was friendly and knowledgeable, install took longer than anticipated but I rather they do things right then rush. No complaints and good work done.”
“I visited the store twice last week.The first time Maria helped me, she was awesome.The second time I don't know the young man's name, but he did a.Terrific job as well so professional and friendly”
“Last week I went into Verizon about some concerns I had with a few previous phone calls I had with Verizon. It’s too long of a story to get into. But I will say I was really giving up on Verizon’s customer service until I went into this store and had a young lady named Cristil help me. This girl right here is one BIG reason I will stay with Verizon. Thank you so much for all your help I really appreciate you and your kindness.”
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“Bahja was amazing and gave us the best customer service I've received in a long time. She was more than helpful and made our experience smooth and painless. Can't recommend Bahja enough.”