Boost Mobile at 525 Shallowford Rd #103 in Gainesville, GA, is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the team’s professionalism and willingness to go above and beyond, often helping with device setup, troubleshooting, and finding the best deals on the latest 5G devices, including iPhones, Samsung, and Motorola phones. Many reviews highlight the staff’s helpful attitude, with some customers choosing this location over others in the area because of the support they receive. The store offers free repairs and quick service, making it a convenient choice for those in town or visiting. Customers also value the store’s broad selection of accessories and phone cases. The manager, Najeb, receives particular praise for his outstanding assistance, especially for customers who are not frequent phone users or who handle devices roughly. Overall, Boost Mobile at this location is recognized for its friendly environment, knowledgeable team, and commitment to customer satisfaction, making it a preferred spot for mobile needs in Gainesville.
had to go and get some account info, Najeeb was amazing. Spent an hour on the phone getting it for me and then again what I had to get it again 10/10 customer service
September 2023
I am very stratified with service at this location, though Mr. Khan couldn't helped me with my phones situation because it was beyond his control, but he took the time to find the issue, put me on the right direction. unlike the other boost store here in Gainesville.
September 2023
It only seems the team at this boost location knows what they are doing, I stopped by the boost location at Atlanta Ave they guy asked me to pay for 50 dollars to fixed my services but here they did for free and that also in 5 minutes.
