Boot Barn offers a great selection of boots for work and cowboy apparel, with over 100 styles. The quality of products and customer service is frequently praised as helpful, knowledgeable, and professional. Customers find it easy to retrieve ship-to-store items. However, some note the selection can be limited in size and merchandise, and on occasion, staff can seem unknowledgeable. Overall, it is considered the place for anyone who loves cowboy boots and apparel.