CarMax is a car buying and selling experience designed for customers. The staff at CarMax, including sales agents and managers, are knowledgeable, helpful, and patient. They work hard to help customers understand the process and secure their desired vehicles. The sales team is excellent, and the billing office is helpful in providing correct information. CarMax has a comfortable and positive environment, making the car shopping experience less stressful. The staff is patient and kind, even in challenging situations, and they work together to resolve complications. Customers appreciate the staff's willingness to work with them to find the right car, and they are grateful for the excellent service provided by agents like Kiki, Miguel, and Cole. Overall, CarMax provides a great experience for customers, making it a recommended destination for car buying and selling. The staff's patience, kindness, and efficiency make the process easy and efficient, allowing customers to drive away in their new vehicle with confidence.
Great experience buying a car the same day I started the process. Erik at this location was super friendly and helpful
January 2026
Excellent crew working here. Had a few complications and they worked very hard together to work through complications. Will go back for any future purchases
November 2025
Staff was ok, cash offer was 6k less than 4 other dealerships, definitely not impressed! However staff was helpful.
