O'Reilly Auto Parts in Gainesville is known for its exceptional customer service. Staff members, like Lori and Anthony, go above and beyond to assist customers, even helping to locate parts not in stock. Many customers appreciate the quick and attentive service when they walk in. While some reviews mention high prices and occasional issues with parts, the store consistently aims to rectify any problems. Overall, it is a reliable choice for auto parts, with a loyal customer base that values the support provided by the team over the years.
They really care about their customers in a kind and helpful way☺️🤗
April 2026
Guillermo was wonderfully helpful. I called the store and he was so sure he would be able to help us at the best price point available. He indeed, got us the part we needed at the lowest price offered in town. Thank you so much! You took a lot of stress off of us after a very stressful patch recently. One less thing to... read full comment
April 2026
Best auto store on this area. The major players as competition is a joke. Pricing, assistance & good parts are in stock.