This Verizon Authorized Retailer provides excellent and personable customer service, with staff noted as patient, friendly, and thorough. Reviews highlight that the team is knowledgeable and works through complicated issues, ensuring deals are correct. Customers report a quick and enjoyable experience, often being in and out within an hour. Multiple reviewers state they specifically choose this location over other Verizon stores, driving further because the service is worth it and free of elitist attitudes. The store is highly recommended for phone purchases and technical assistance.