This Verizon Authorized Retailer provides excellent and personable customer service, with staff noted as patient, friendly, and thorough. Reviews highlight that the team is knowledgeable and works through complicated issues, ensuring deals are correct. Customers report a quick and enjoyable experience, often being in and out within an hour. Multiple reviewers state they specifically choose this location over other Verizon stores, driving further because the service is worth it and free of elitist attitudes. The store is highly recommended for phone purchases and technical assistance.
Was in the market for a new phone and Verizon fixed me right up with a new phone in a super deal!!! The staff were so helpful and amazing!!!
March 2026
Laid back kind of place. No hard sell, had the phone I wanted which several places did not, Daniel was very helpful and took plenty of time explaining things about the plan and the phone. I recommend them and will use them again.
January 2026
Wyatt was kind, patient and professional. He was very knowledgeable and invited me back any time I needed answers to my questions. All in all a pleasant experience. I can highly recommend Russell Cellular for your phone purchases.
