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February 2024 by Loren Rodgers
I've stayed at many hotels due to my husband's travel for work, and this place was the worst experience I've had with a hotel. The manager came to my room, banged on my door while I was on the toilet, and demanded me to get my stuff an leave, stating that I, was smoking cigarettes in my room. I'm 5 months pregnant, and I have my 4 year old in this room with me. I don't smoke. My husband does, but as this was going down he was OUTSIDE smoking his cigarette. They even had called the police, the police came in said no, it doesn't smell like any cigarettes were smoked in here, because they're WERENT! And then she had stated that we will be charged $250 smoking fee. Maybe someone else was smoking in their room but it surely wasn't us! DONT STAY HERE IF YOU DONT WANT TO BE WRONGFULLY ACCUSED AND CHARGED! We are also leaving with bug bites all over our legs, this place was awful. I'll never stay at a best western again!Noteworthy details: Because of this hotel we won't be staying at best western again! Awful experience here.
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February 2024 by David Sudmeyer
very clean rooms, comfortable beds, give it a 5 on
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January 2024 by JoAnne S.
I drive my boss here on weekends to work. Sure loves it and will only stay here! Ladies at front are so friendly and helpful?
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January 2024 by Ava N.
I stay at hotels at least twice a month. Different hotels in different states but never have a weird feeling like at this hotel. I feel like something in the room, and seeing something on the corner of eye. My boyfriend said he couldn't sleep the whole night. He keep hearing sounds come from the bathroom. He said he feels like something is inside the room too but the entity just there with no negative though. Oh we stay in room 215 so I don't think we going to here again.
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November 2023 by Mary Myers
This place is where the Veterans stay when they are from out of town and have Va. appointments. They need to do better with breakfast for them. I have witnesses each time burned eggs and hard biscuits. Please do better for those who have served this country well.Rooms: The rooms are very nice. Need better cleaning staff, tub was dirty. The second time, I had a dirty tub.
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August 2023 by Amanda Hunter
Housekeeper wash sink with same rag she cleaned the toilet with. And they call their self having her train me. Unorganized and two faced older women work here. This is just a pathetic place to work and stay.
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July 2023 by Pete Ragonton
The room was nice and clean. They had a real breakfast. I would recommend this place.Rooms: Nice and clean
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July 2023 by Valerie Kay
My husband and I spent 3 nights at this hotel, and I would give my overall experience 3 stars. The price for 3 nights was definitely a good deal, and I loved how the hotel was a little secluded yet surrounded by restaurants , gas stations, and shopping plazas. In our king room, it had a faint smell of burnt food, and the microwave was not clean. The counter tops were sticky and covered in dust/lint. In the bathroom, I found strains of short brown hair, and the bathroom countertop kept getting wet because there was a small leak on the sink handle. A few times, the toilet would stop up, and I would wait for it to fill up so I could flush it. Then the ac unit in our room was set on 68 degrees, but it didn't seem to cool the room down. The first night there, my husband was using the toilet, and a small roach crawled on his foot. I always pack disinfect spray, bug spray, Lysol and etc, so I lightly sprayed the bathroom corners. We thought we killed the roach, but on our last day, we both saw it crawl out of the hole in the wall behind the toilet. On the plus side, the staff was friendly and helpful, and we might stay again.
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July 2023 by Flyy Nubian
The location is really good. The staff is very helpful and friendly. The hotel feels old and dirty. There is too much humidity, and the rooms had an awful smell unless I had the AC below 70 degrees. As I exited the bathroom, I saw a tiny roach crawling across the doorway. The ice machine produced dirty ice. I spent most of my time there disinfecting the room. I felt so gross staying there, I couldn't wait to leave.
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July 2023 by Annette Broxton
I absolutely loved it. Everyone was so nice. Robin is amazing. I will definitely stay in touch with her. Feels like a friend. Housekeeping is super. Will definitely stay again. Don't get rid of Robin! She's
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June 2023 by Deva-jenet Pugh
Super friendly staff, great service. Room was nice. Salt water pool was great, if on the cool side.
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May 2023 by Douglas Hearon
Teresa at the front desk was always pleasant and accommodating. Robin had me laughing out loud. Angie was always there with a smile and would make me coffee anytime of the day or night. The pool was salt water, which I appreciated. I was thankful they had breakfast with biscuits and sausage gravy, cereal, fruit and even waffles.Upon stepping in my room it smelled a bit musty, but had great amenities. There was a mini fridge, coffee maker, hair dryer, and an iron with ironing board. Miss Franny, the head housekeeper did an awesome job of cleaning my room and even going above and beyond with deodorizer. It was nice and fresh when I returned.
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May 2023 by L T
Dated lobby area and rooms, but overall, it's comfortable. Rooms service is great and staff are very helpful. Has pool and bbq area. The gym is "out of service." Laundry machines on premises.
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May 2023 by Jeremy Blanford
Great people down there. Staff was stellar. Food was good. All around pleasant experience
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May 2023 by CC
After a nasty stay at another hotel, this hotel and their front desk staff member Justin was wonderful! My sister & I stayed one night here and it was great. Clean lobby, halls, elevator and the room. Too cold for the pool unfortunately but looked very nice! Linens were clean & super soft! Hot shower and clean bathrooms are so nice while traveling. The area is off the highway but far enough down a side road it was so quiet & calm. This was by far the best sleep in a hotel I've ever had. I didn't get a chance to thank Justin for his hospitality so hopefully this review finds its way to him! Thank you Justin!Rooms: Very clean, quiet, smelled clean, ac unit worked perfectly and there was a cute view from the 3rd floor.Walkability: Cracker barrel is walking distance for some yummy food ?
