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“The team at this location is always very friendly and professional! I've been to this location several times for varying reasons and service is prompt and respectful and the lobby itself is clean.
It's also nice to know that they employ military spouses so they support the military community in multiple ways.”
“I had online issues for several years. I was excited to see a physical branch location in an area where we could talk and have issues solved by a bank staff face-to-face, in person. We are grateful that Autumn in the Augusta, GA branch solved our issues. I was amazed how fast and courteous that staff was in seeking and addressing customer banking needs when compared to other banks.”
“Excellent experience. Customer service was prompt and delightful. Latoya Richardson was extremely knowledgeable and helpful.
Thank you all so much. I will recommend to all my friends and family.”
“This bank is always clean and peaceful. My banking experience is also very smooth consistently! The women do an amazing job and the atmosphere makes me come back.”
“I had the privilege of working with Brandon Levine at the Davis Rd branch. He was awesome. I’m very grateful and appreciative in his assistance in helping me set up my savings and checking accounts. I’ve had a few changes since moving back over from the EU and he helped me every step of the way. Very professional and polite. He made sure everything went smoothly and correctly. True professional service and care.”
“Georgia's Own is under a new community manager in case you haven't heard, I like how you're able to walk right in and speak to somebody opposed to waiting in line just to find out whose office you need to sit in front of. You should go see Dinah if you remember her from Augusta vah Federal Credit Union.”
“Leslie, Crystal, and Erica went over and beyond to assist me today. I appreciate you ladies for your patience and working past business hours to make sure that I had what I needed to join this credit union. Because of you, I can officially say that I am a proud new member of ACU! Thank you.”
“I’ve been a member since 1990.NFCU is the best credit union in the country.They provided direct deposit before most of the country knew what direct deposit was, Lol.One Christmas night I called and got an approval for a house loan.24/7 and 365 days a year you can call upon them for just about anything.The services are free and great.Checking and savings, credit card, auto loan, IRA’s and Certificates, Mortgage and Insurance.Thanks NFCU.”
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“My husband came in to pay off a camper/sell to another gentleman. There was a language barrier with our purchaser at the time (the gentleman spoke almost exclusively spanish). Abel with SRP helped tremendously in translating for him! This was a huge help for him and it is greatly appreciated to have a multilingual staff that was so helpful.”