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“Feb 27, 2025
My experience with Southern Self Storage was above 10! Valencia Ingram is such an asset to your company. She was able to assist client as family. Thank you so much, Valencia, you are an exceptional person!!
Thank you, Sandie”
“A lot is changing I've been a long time customer but I have decided to move out due to management swap. I can't say both the young ladies at both locations really went out of their way to help me and went out of their way to try to make me stay bless their heart. My climate control the air conditioner is out so beware before storing your stuff here make sure everything works”
“I have been with American Self Storage since May 2023 and very pleased with the service. Rentals are reasonable priced and well taken care of. Mr Ben, his wife, and son are great people. Have always been greeted with a smile, handshake from Mr Ben, and good conversation. Southern Hospitality at its best! Would recommend American Self Storage to anyone in need of extra storage space.”
“Occupied a climate controlled unit for over a year. Always kept clean and welll maintained. Currently have an RV slip and very pleased with security access. Can’t say enough for the staff. Awesome crew.”
“The process was so easy and very professional the customer service was amazing and the agent was very polite and understanding the process was at my convenience and that made it even better I will recommend this storage to anyone”
“The service was awesome. Cleaning of the place is nice. I am going to give them this five star, hoping that everything continues as of checking in was great and it was awesome. Thank God that found his this place..
and keeping it serious keeping it 100. The price is awesome for the size of space that I needed and it that way and I’m very very happy.”
“Literally was just emailing with someone by the name of Samantha who seems to be following the rules but her responses feel very much so rude and passive. Almost condescending to some extent. I was in the hospital and had a major surgery to get rid of ovarian cancer. I unfortunately fell behind a month and was told I was in auction status. I paid the month I was behind and she refunded my money and stated that since I was in auction status they needed last month and the current months payment which they’ve never done before. I’ve been with this storage unit for about 2 years maybe more and I’m disgusted that they are so insensitive to me. I’m going through so much with my health and now I have to deal with the pressure of paying them two full months at one time. I could literally cry right now but I’m gonna be strong and just pay what they are asking me to pay.
I’d like to came back and say Samantha did contact me and rectify this whole ordeal. She’s really a nice girl and was just doing her job but she called me back and provided as much help as she possible could. She’s even been calling to check on me with everything that was going on with me and I really appreciate that. It was honestly a misunderstanding and we were two adults who talked it out. In a world full of chaos we need people like Samantha, a kind and sweethearted person.”
“Outstanding, very clean and well maintained. When someone damaged our unit, they called and set us up with a new unit, moved our stuff no charge, no hassle and very friendly.”
“So far my storage unit was broken into twice this year. The only draw back to these units is they require a fence around the facility.
The storage site is one of the worst maintained units on Valdosta.
Update:
I have complained over and over to the female that answers your phone. I doubt if management has ever gotten the msgs. In fact, I doubt that Management has even gone to the Valdosta storage site to look at the mess. Shame on you for raising rental fees. Really soneone from Ms Lilian's shouid at ieast make and effert to clean up the area before soneone gets hurt when driving or walking to their unit.”
“These guys .. I just said it to them, and I'll say it again here: Whenever you need to store things, Baytree Self Storage is the place for you!
They're incredible and*so great* to do business with. I have had times when I felt anxious calling to talk about my situation in the wake of COVID, and the staff here were absolutely amazing to deal with and always full of the most helpful suggestions. Did I mention that the prices are really great too? Because they are,
★Very highly recommended.★”
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“We've been using Frank's Creek Storage for a few months now and are extremely satisfied with the service! The customer support has been top-notch, very helpful. We also appreciate the secure facility, giving us peace of mind for our stored belongings. The entire experience has been hassle-free, and we're grateful for the reliable storage solution.
Highly recommend Frank's Creek Storage for anyone looking for a trustworthy and secure place to store your personal belongings! 5/5 stars”