Aylo Health - Primary Care at Hampton receives positive reviews for its courteous, respectful, and professional staff. Patients describe the providers as extremely friendly, funny, thorough, and informative. The practice is highly recommended by some, with convenient hours being a significant advantage. However, several areas for improvement are noted. Patients report extremely long hold times when calling for refills or authorizations. A specific policy requiring lab work only on the same day as an appointment is criticized as inconvenient for working patients, making the visit feel less useful. Additionally, some mention it takes forever to get lab results reviewed and diagnosed, with messages sometimes going unreplied. Despite these criticisms regarding administrative processes and rules, the overall patient experience is described as pretty good.
