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“I do not bank here but my grandparents do. When they go in this bank, they are always met with smiling faces. They know my grandparents by name. The people that work there are friendly and they are always laughing. I love the good vibes they bring and their branch manager is very sweet. If I did not live so far away I would bank here. But it is great knowing these people will go above and beyond for my elderly grandparents who are easily confused”
“I have nothing but great things to say about this bank. Solid regional bank with small town customer relations. Seth Baughman and Sarah White are always so eager to assist and are extremely knowledgeable. The tellers are very welcoming and create a warm banking experience. Highly recommend!”
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“Angela Carroll and Jonathan Nichols were extremely helpful and patient in assisting my mother in opening a business account. They quickly addressed her individual needs, explained the process, and answered her questions. We would highly recommend First Citizens Bank in Smithfield for the personal attention they provide their customers.”