AT&T Store in Hiram offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans. Customers praise the store for helpful and friendly staff who provide outstanding service, especially in setting up new devices and plans. Mel, Kayla, Toni, and Amber are highlighted for their attentive and eager assistance, often staying after hours to ensure everything is set up correctly. While most employees are focused on selling phones, some customers feel that after-sales support can be inconsistent, with a few experiencing difficulty resolving issues. Overall, the store is known for good customer service, knowledgeable technicians, and a variety of plans to meet different needs.
Best AT&T store visit I have ever experienced. I walked in and was immediately greeted by Myesha. She was kind and professional. Took care of our needs in a timely manner. Thank you Myesha for the excellent customer service! If I need anything in the future, I will be asking for her.
July 2025
Amber was very helpful. I tried telephone customer service and the store in Dallas with no help. Amber was so nice and helpful at store 0627.
July 2025
Mel and Kayla gave us outstanding service. We wanted a plan that would provide 4 lines, Wifi for our home, and 3 new phones. They were able to work out an excellent deal for us! They even stayed an hour after closing to make sure our new phones were all set up. EXCELLENT SERVICE!
