The Verizon store in Hiram provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free two-day shipping, or same-day delivery. Reviews note the staff is friendly and works quickly to resolve multiple issues, from phone upgrades to correcting account problems and surprise charges, often with short wait times even when busy. The location is described as great and well-managed, with specific praise for helpful bilingual customer service. A note for customers is to bring exact change when paying cash. The store offers various convenient online order pick-up options.
Linden at Verizon was extremely helpful and professional through the whole process. He made the experience smooth and easy. 10/10.
April 2026
10/10 experience! The employee Linden had amazing energy right when we came through the door, he definitely made the process fun and easy. I’ve been to other Verizon stores in the Atlanta/midtown area and I’d much rather drive out to Hiram to come back here because the customer service is just that good.
April 2026
Customer service was excellent, Linden was really helpful. I got everything taken care off.
