Family Savings Credit Union is highly regarded for its exceptional customer service and professional staff. Many members express gratitude for the pleasant experiences they have during their visits. Notably, Lyndsey Collier is recognized for her professionalism and genuine care for customers. Faye Dooley is praised for her quick and efficient handling of auto loans, ensuring members feel valued and attended to. Members appreciate the helpfulness of the staff, who take the time to address questions and concerns. Scott C. is mentioned as an outstanding loan specialist, known for his speed, efficiency, and responsiveness, making the loan process easy and straightforward. One member highlighted how Scott helped consolidate multiple loans quickly and effectively, resulting in lower payments. While there was a minor issue regarding insurance communication that caused initial frustration, the prompt response from the Lending department showcased the credit union's commitment to resolving problems and caring for their members. Overall, Family Savings Credit Union is seen as a supportive and reliable financial partner, with a strong focus on member satisfaction and community values.
I've been with them for years and You can see the changes. When I go I look for those smiles and being greeted....not the overlooks...not speaking..
October 2025
Paula Richey handled our loan and she was very professional and courteous and did an excellent job. We will recommend her to anyone and we will be calling her again.
October 2025
Paula Richey in the loan department is awesome!! She made sure we got the best loan for our needs. She looked out for us and Family Savings Credit Union also. It was a win/win for everyone around. She thought of details for us we never considered. Wonderful place to bank and borrow!!
