“I went in looking for a lawnmower tire and some other stuff. Melissa helped me find everything I needed and was very knowledgeable about the stuff I needed. Great customer service and very clean store too. Tractor supply has become my go to place for getting stuff for projects.”
“I had a great experience renting a skid steer from Home Depot. The employee who helped me was incredibly friendly, professional, and genuinely made my day with his outstanding customer service. I wish I could remember his name because he absolutely deserves recognition. Thank you for making the rental process so easy and enjoyable!”
“Malcolm definitely deserves a raise. I came in looking for some squirrel bait very informative employee. Malcolm needs a raise. This is my tractor supply store one of my favorites and I’m glad that he’s always there to help excellent above and beyond customer service”
“A bit hard to find but got a store associate to help me. Checkout was ready as usual, though not excited about the self checkout. Would much prefer a human at the register.”
“I have to give a huge shoutout to Sean at Lowe’s! I purchased a new washer and dryer, and from the beginning Sean went above and beyond to make sure everything went smoothly.
He didn’t just help me with the purchase and send me on my way. He kept up with my delivery, stayed in touch with me throughout the process, and made sure I knew what was happening next. He also thought of all the little things I wouldn’t have known to ask about, including making sure the pickup location had the correct hoses and everything needed to properly hook up my washer and dryer.
Before delivery, I realized I had a question about something that appeared to be missing for the dryer. Sean took the time to reach out to a plumber to confirm exactly what was needed so I wouldn’t run into a problem on delivery day.
This is what true customer service looks like. Sean genuinely cared about making sure everything was taken care of from start to finish. You just don’t come across this level of service very often anymore, and when you do, that person deserves to be recognized.
Lowe’s is very lucky to have Sean. Thank you for taking such good care of me and making one part of moving into a new home a whole lot easier!”
“I frequent this location and love the store except that they do not do a good job of keeping the gift cards stocked. I like to give out gift cards
to my employees and the last two times I’ve been in there, they didn’t have the credit cards of a specific denomination stocked. This has been like this for years.”