Michaels is a well-loved craft store offering a wide range of supplies for art, fabric, floral arrangements, scrapbooking, and party planning. Customers can find everything from popular art supplies and craft machines to seasonal decorations and gift packaging, making it a one-stop shop for creative needs. The Hiram branch, in particular, is noted for its cleanliness and organization, with friendly and helpful employees who go above and beyond to assist shoppers. Many customers have praised specific staff members for their exceptional service, especially in the framing department, where employees help find the perfect solutions for unique projects. Despite the positive experiences with staff, some customers have expressed concerns about rising prices and the reduction of popular products. There is a sentiment that Michaels seems to be shifting focus towards decor rather than crafting supplies, which has led to disappointment among long-time shoppers. Overall, Michaels remains a go-to place for creativity, with a helpful team ready to support customers in their projects, although some shoppers hope for a return to more affordable prices and a wider selection of crafting materials.
I pray they never go out of business. They always have what I'm looking for.
April 2025
This store was clean and organized. The staff was also friendly and helped us find what we needed. For an art supply store they lacked a few supplies like tracing paper and they were a little on the pricier side - though their sales more than made up for it.
February 2024
Great selection & prices. Store is clean & well organized.
