Michaels is a well-loved craft store offering a wide range of supplies for art, fabric, floral arrangements, scrapbooking, and party planning. Customers can find everything from popular art supplies and craft machines to seasonal decorations and gift packaging, making it a one-stop shop for creative needs. The Hiram branch, in particular, is noted for its cleanliness and organization, with friendly and helpful employees who go above and beyond to assist shoppers. Many customers have praised specific staff members for their exceptional service, especially in the framing department, where employees help find the perfect solutions for unique projects. Despite the positive experiences with staff, some customers have expressed concerns about rising prices and the reduction of popular products. There is a sentiment that Michaels seems to be shifting focus towards decor rather than crafting supplies, which has led to disappointment among long-time shoppers. Overall, Michaels remains a go-to place for creativity, with a helpful team ready to support customers in their projects, although some shoppers hope for a return to more affordable prices and a wider selection of crafting materials.
We went to a birthday party here.. it was so cool and cute. The ladies working the party were so helpful and there were so many activities to do. The party was for a 6 year old and the kids all had so much fun.
May 2026
First time going to Michael's. Sweet lady at the front helped me with everything!
May 2026
Michaels did a good job at helping me choose materials on my list for a couture hat project I am working on
