AutoZone on E 3rd St in Jackson is a retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Multiple reviews highlight excellent customer service, with staff described as helpful, friendly, personable, professional, patient, understanding, and efficient. Employees are noted for going above and beyond, such as testing car batteries, installing new batteries even in the rain, helping customers find parts, and providing education on prices and issues. Specific positive experiences include staff saving a car situation, assisting with a car that kept dying, and providing helpful support for a traveler from out of state. The manager and coworkers receive particular praise for great customer service. Customers state they will definitely return for their auto needs and recommend the store to others.
The service worker was very kind and respectful. He was quick and efficient when changing my battery. I will return.
April 2025
Store manager Leo and her employees are always very helpful and always take time to help me out
March 2025
AutoZone is the best place to go they are very helpful Latia was a great help when putting in my battery she was very nice and respectful AutoZone is the best
