AutoZone on E 3rd St in Jackson is a retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Multiple reviews highlight excellent customer service, with staff described as helpful, friendly, personable, professional, patient, understanding, and efficient. Employees are noted for going above and beyond, such as testing car batteries, installing new batteries even in the rain, helping customers find parts, and providing education on prices and issues. Specific positive experiences include staff saving a car situation, assisting with a car that kept dying, and providing helpful support for a traveler from out of state. The manager and coworkers receive particular praise for great customer service. Customers state they will definitely return for their auto needs and recommend the store to others.
Ronald is the best! He was the best of help. Thank you Ronald :)
July 2026
I was very frustrated, & Leo Alvarez showed up $ showed you found what l needed with a smile 😃
March 2026
I'm always impressed with the service I receive from Kenneth Cross at Auto Zone in Jackson 🙌. He's super helpful, makes sure I have all the parts I need, and even assists me in getting everything to my car 🚗.
