-
January 2024 by M M
This is the worst post office I have ever seen. The mail carrier is ALWAYS putting other people's mail in my mailbox despite my number and street name in giant gold letters on the front and the side. She even put the our last name inside our box yet STILL gets it wrong daily. I have found our mail on the side of the road several times as well as legal documents for a neighbor on the other side of the neighborhood., which we took to them personally. This has happened at least 3+ times. When it is brought to the attention of the staff, they are rude and dismissive. I ship through them for things I sell online yet have had to refund money countless times due to them losing or damaging the things I've sold causing me to lose money. I now try to drive other places. Relatives have sent money to my child for birthdays and low and behold, it was given to someone else and that person didn't do the right thing and return it. The mail carrier has damaged my property coming in and leaving my house multiple times, she has pulled less than an inch from my vehicle (under my carport) 2 times that you could not put a finger between my car and the mail jeep, is rude, and makes no effort to correctly do her job. I actually came out and looked at her jeep and my car when she pulled so close only to have her do the same and give me a snotty look with no apology. Telling other staff about these things just gets you an eye roll and a rude snarky remark. They need to overhaul the clowns they have working at this location, especially the "manager" that never has been friendly even once, but acts quite entitled and uppity.
-
January 2024 by Mystiq Denise Stechly
Christmas eve in and out within 10min mailing a package next day
-
October 2023 by Dana Hood
We went to mail a package to our deployed son and they were helpful with selecting the right box, filling out the papers for customs and overall thankful for his service!
-
June 2023 by Jen Lopez
The mail lady/man leaves the wrong mail in MY mailbox, so I leave it out for them and they never do their JOB of picking it up and delivering it to the RIGHT people. What kind of professionalism is that? Do your job right. I don't want to have to interact with neighbors who probably don't want to be bothered. I'm not the one getting paid to deliver the mail.
-
March 2023 by Kay P
I have called 15 times between yesterday afternoon and this morning. It rings and rings and no one ever picks up the phone. What is going on?
-
February 2022 by Ryan Hood
The staff in the Jefferson Post Office are always helpful and knowledgeable. I never quite know which option to use when sending packages but they always point me in the direction of the most cost effective option.
-
January 2022 by Eric Garland
I went to the post office to try and pick my package up after it said it had arrived at the post office the lady I spoke with was extremely rude and refused to even check if my package was ready and blatantly told me no maby I can get to it b4 we close today so I came back at 4:35 and tryed again this time while speaking with the other lady at the front desk the first lady I spoke with interrupted me saying i still haven't done anything your not getting it today you can try again first thing in the morning at which time I told her I was not able to do so. She should not be speaking with customers if she doesn't have better people skills than that and flat out refusing ro even check really blows my mind.
-
October 2021 by Vinnie Fusco
Wasn't very busy at the time I was there . The lady that waited on me was very helpful.
-
July 2021 by mary massey
I put mail in the box and put the flag up. They put mail in my box, and left the outgoing mail! Really????
-
May 2021 by Haddy St.clair
If you have the option of going to another post office, go to another post office.
-
January 2021 by Sandie Lynn
Our post office goes above and beyond and are so fast to help out when we have an issue! Thank you for all the hard work y’all do for us! Merry Christmas Jefferson PO!
-
December 2020 by Joel Hoffman
Always friendly service
-
December 2020 by ANDY ELLIOTT
Cause it's the only post office we have in Jefferson
-
December 2019 by Sherry Reeves
Any package delivered to Holders Siding Lane in the city of Jefferson gets delivered to 86 Siding Lane. Usually myself or my husband has to redeliver these packages. We are both disabled and this can be a challenge. Since we do not work for USPS nor are we paid for the job of delivering mail I feel the USPS should redeliver these packages! It is difficult to speak with a live person when calling and during the holiday seasons the wait time for assistance is @ an hour. Something needs done to correct this problem as other delivery companies don't seem to have this problem. I have a package at my house NOW that should not have been delivered here. I know the recipient would love to get it. Do something you are getting paid to do don't just leave it anywhere so someone else has to complete your job. It needs picked up and redelivered!!
-
July 2019 by Robert Bordier
I have visited the Jefferson Post Office frequently over the past six years, and the staff members have always been helpful, pleasant and knowledgeable. The usual wait is much shorter than at other post offices I've visited in the past. The impression I have is of a well managed office where the staff members cooperate to provide excellent service at the window and in the back.
