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August 2023 by Sarah Wagner
The entire store is full of garbage. Whoever the check out counter guy is yelled at my kid (very chill older kid ) for touching a toy airplane that was already on the ground. I told him to never speak to my child or any child that way. You speak to the adult. He's a garbage person. I hope this store goes bankrupt.
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June 2023 by Corey Sullivan
We were shopping in Jekyll today and my daughter saw a cute windmill in front of a store, she played with it a bit and the rudest man came out and snatched them up and said watch your kids better.....Like all the other reviews say, this guy is super rude. Do not frequent this business.
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June 2023 by Michaela Hall
Beware! If I could rate this store less than 1 star I would, a minus 5 would be more accurate. Terrible customer service and no returns for any reason. I just bought several souvenir items at Whittles while on vacation with my family. The person (older, grumpy gentleman) at the cashier was very rude to me and my kids. He would not allow us to return a necklace that I had purchased less a few min after walking out the door. The necklace broke as I was trying it on my son on the sidewalk outside of the store. The rude sales clerk said he wouldn’t allow a return because my kid broke it. His words were, “won’t broke when you left here and this ain’t Walmart.” Apparently the quality of items for sale in this store are less than Walmart (minus the option to exchange something that defective and encounter professional, kind employees). Don't shop here it’s a waste of money. Would love to know who the owner is.
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June 2023 by Debra Novotny
Why would you have a gift shop in a tourist are a with no set hours ? Sign on door says closes at 6ish. I was there about 5:15 ish and store was closed. Sign says opens sometime around 10 am ???
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April 2023 by BooksandButter K.
I would not recommend shopping at this store. We purchased two boogie boards. After one ride the wrist thing snapped on the board so it couldn't be attatched and not lost in the ocean. We brought it back to EXCHANGE it and the owner wouldn't exchange. He showed us the sign on the register (that states no RETURNS OR REFUNDS- we only wanted an EXCHANGE) and wouldn't do anything about their faulty product. After spending $50+ at this store I find it absurd. We will not be shopping at this store again and recommend you don't either.
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March 2023 by Lillian Milch
Owner wouldn’t allow an exchange for a cheap made and high priced bracelet. While putting on the bracelet it snapped in half and they didn’t allow an exchange or anything then proceeded to act like they were fakely sorry about it. Definitely would not recommend this shop to anyone in the area.
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March 2023 by Lil Savvy Family
This store wouldn't allow an exchange for a jewelry item that broke when putting it on. There is a sign that said no refunds exchanges only but they refused to let me exchange it. I was told "we usually don't do that for jewlery" but the sign did not reflect that. I love supporting small businesses but I also love small businesses that supports their customers. This store is not customer service oriented.
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March 2023 by Beth Hoffman
If I could give this place less than a 1 star I would. He was THE RUDEST salesman I've encountered in many years. In the retail business in a tourist location and have an "attitude" that was totally unbelievable and freaking RUDE! No one in the store and I can see why?. Don't waste your money and don't support this business.
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March 2023 by Melissa
Bad experience with this gift shop. Very disappointed with the attitudes the owners had.
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November 2022 by georgettec265
If you have a service animal, be prepared. The owner has a tiny note on the door that says “no food or animals”. He knows the law and throughly enjoys putting someone on the spot. He will ask what task your animal performs, which is legal. BUT, he expects you to say it aloud in front of other customers. This guy gets off on tricking you with the “perform task” Sad representation of the otherwise great shops on Jekyll Island. The owner seems to have a grudge.
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November 2022 by S M
Absolutely rude people. Poor custimer service .Will never shop here again.
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October 2022 by Joe Lepore
Owner wouldn't allow an exchange of merchandise (never left the bag) after 2 days. Quote: This is not Walmart". Miserable disposition from initial sale to attempted return. His attitude seems to be that tourists aren't return customers anyway. Also, overpriced.
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September 2022 by Christy Boatright
John was so friendly. I found the quality and prices are the best on the island. Whittles is a must visit
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September 2022 by Beverly Marshall
Wouldn't allow service dog in, and person running store was very mean about it
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June 2022 by Savannah Kramer
The shop was well organized, fairly priced, and you can find a gift for almost anyone in there! The man running the store was extremely friendly and gave us a map of the island while circling and explaining all the best sites Jekyll Island has to offer! We will be returning during all of our future trips!
