Prestige Pharmacy Johns Creek receives mixed reviews regarding its service and reliability. Multiple customers report excellent customer service, describing it as fantastic, excellent, patient, and professional. The staff is frequently noted as being kind and helpful. A significant positive is the pharmacy's ability to provide affordable prices, often described as ridiculously more affordable than alternatives, and they effectively coordinate with manufacturers' discount programs, applying coupons to substantially lower costs. However, there are serious complaints about operational errors. One customer was charged for a prescription never ordered and encountered difficulty getting clear answers. Another experienced a significant dispensing error, receiving the wrong medication size for an extended period. Conversely, a delivery driver received high praise for exceptional effort in completing a difficult delivery. While many recommend the pharmacy for its pricing and helpful staff, potential customers are advised to carefully verify their prescriptions and orders.
Do not use this pharmacy, terrible customer service, they talk to you so rude and do not give much information at all. I called for a refill and had to call back because they didn’t do it on the day i requested.
April 2026
I had pleasant phone interactions both times I called to inquire about my child's medication, and the online checkout process was easy. The medication arrived at my door the following day. We've picked up from this pharmacy before in-person; however, this was my first time using the shipping option.
April 2026
The checkout process was easy and quick. The medication was delivered the next day and they even applied a discount card to reduce my cost, will definitely use again in the future.