AutoZone Southway Drive in Jonesboro, GA is a well-regarded auto parts store known for its wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and knowledgeable staff, especially employees like Rikko and Felix, who provide excellent service and helpful advice. Rikko, in particular, helped a customer find an affordable and easy solution for repairing a headliner, as well as securing a repair manual that is in short supply nationwide. Customers have praised the store for its good prices, especially compared to higher prices on platforms like Walmart and Amazon, and for its helpful staff who go above and beyond, such as guiding customers through product choices and assisting with battery installation. The store offers a positive shopping experience, with employees eager to assist and ensure customer satisfaction. Despite some items, like manuals, being limited in stock, many customers find the store worth the drive for the quality service and the availability of hard-to-find parts and manuals. Overall, AutoZone Southway Drive is recognized for its excellent customer service, knowledgeable staff, and competitive prices, making it a reliable choice for car care needs.
AutoZone is usually my first choice. But if they don't have the part or can't get it, they will direct me to the correct source. That's what I like about AutoZone, they are not afraid of sending you to the competition if they can't assist you. But AutoZone will always be my first choice..
January 2025
Salvador was very helpful and had awesome customer service skills. We need more workers like him.
June 2024
Everytime i have come to the store, I look for Felix Alegría. That guy has a smile that could outshine the sun itself! I think anyone who has the pleasure to have been serviced by him has had a great experience Lets go Mets ;)
