Pep Boys at 8015 Tara Blvd in Jonesboro, GA, is a trusted auto service and tire shop known for its reliable and professional care. The team offers a wide range of services, including new tires, tire repair, and tire replacement, often providing same-day service to keep customers safely on the road. They also perform comprehensive auto repairs and maintenance such as oil changes, brake repairs, battery replacements, and inspections. The shop is equipped to service hybrid and electric vehicles, making it a versatile choice for many drivers. Customers praise the staff for their friendliness, professionalism, and knowledge. Many highlight the team’s efficiency and ability to identify problems quickly, with some mentioning that they were able to self-diagnose issues over the phone, only to find the shop confirmed the diagnosis or identified the real problem. Several reviews mention specific team members who deliver excellent customer service with positive energy, patience, and clear communication, often showing customers exactly what’s wrong with their vehicles. While some customers noted minor issues, such as lack of detailed communication or waiting in the rain for information, overall, Pep Boys is recognized for its organized service, friendly atmosphere, and trustworthy technicians. Many customers state they will return and recommend the shop for its quality service, professional staff, and good music.
Keyon was great. Friendly, nice, helpful. Looking forward to future service
June 2025
The manager on duty when I arrived just seemed so disinterested & ready to leave. Noticed this on the last visit also. The other manager (Darius) who came in later was very good & Rufus does excellent work every time he has repaired my tires.
May 2025
The staff was very professional and was eager to explain the services that was being done to my vehicle.
