The UPS Store #5377 in Kathleen is a locally owned and operated business that offers a wide range of services, including packing, shipping, printing, document finishing, mailboxes, notary, shredding, and faxing. It is conveniently located in the Publix Shopping Center on Hwy 96. Customers have praised the store for its excellent customer service, often highlighting the friendly and helpful staff. Chris stands out as an exceptional employee, being described as incredibly helpful, professional, and patient. Many customers recommend asking for him due to his outstanding service. Another team member, Monica, is also recognized for her professionalism and dedication to resolving issues promptly. Although one customer had a negative experience with another staff member's attitude, Monica's efforts to fix the situation left a positive impression. Frequent visitors to the store appreciate the consistently warm greetings and pleasant attitudes they encounter, even when arriving close to closing time. Staff members like Jacoby and Hannah have also received commendations for their helpfulness and knowledge. Overall, The UPS Store in Kathleen is recognized for its commitment to customer satisfaction and quality service.
Chris went ABOVE and beyond and was extremely helpful and incredibly friendly!! When you go to the highway 96 UPS store…ask for Chris!!!
April 2025
Jacoby and Megan provide exceptional customer service and deserve a raise!
April 2025
Chris was incredibly helpful and competent. I came in with two small kids and a lot of packages. When I told him I had one more big box he insisted on getting it for me. Great guy. Great experience. Get this man a raise
