“A breath of fresh air that reminds us that nice people have retail jobs too. Great selection with low prices and helpful employees. America isn't dead just yet..”
“My wife and I were blown away at the crazy selection of nerdy hobby kits, puzzles, board games, card games, and general hobby materials. Awesome store. There's a reason why it's been around so long.”
“The atmosphere is nostalgic with much to explore. There are plenty of tables for people who just want to play. However, I have not interacted with the staff much so I cannot say much of them.”
“Went in to buy some frames, and the gentleman in the frame department was very patient and helpful to me. I didn't get his name, but I truly appreciated his help and attention!
The cashier who checked me out was also lovely, and I enjoyed our conversation very much. I can't remember her name, but I remember she said she was part Italian and Puerto Rican. Thank you both for excellent customer service!”
“I was so very impressed with and grateful to Charles in the framing department on Friday April 22nd. I took in 2 pastel portraits of my deceased toy poodle that I needed just frames for. Both portraits were already matted and ready to be put in the frames. As soon as we chose the frames, Charles immediately put each one very carefully in its frame. It took him about 10 minutes to do both.
He had stopped what he was working on and helped me not only choose the frames but also put each portrait very carefully in its frame so I didn't have to leave them and make another trip to the store. When I left they were ready to hang. He even gave me some hooks to hang them with.
Charles is an asset to your company and I only hope you appreciate him. In this day and time where customer service has almost completely vanished...it's wonderful to have been treated this way, especially with these very important portraits.
Thank you, Charles!”
“Great selection of video games and competitive prices. I traded in some games and was very happy with the offer I was given. Staff was fun to hang out and chit chat with!”