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February 2024 by Felecia Trapp
Went here to have some Valentine’s Day photos done! Nicely done!
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January 2024 by Dale Moore
Great store
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January 2024 by gwen jenkins
They had what I was looking for however it was about $60 more than the online price
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January 2024 by daniel horn
Skylar in Returns is The BEST at Customer service and support. She is friendly, patient and efficient. She worked through her lunch break to complete my returns which is going above and beyond. This is a big shout out to Skylar and all of other the hard working employees who deal with after Christmas returns this year.
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January 2024 by Sammy Baker
Ever see a slow motion train wreck? Go to this store and that's pretty much the same experience.It looks like it's in the aftermath stages of an apocalypse and the bathrooms smell absolutely horrible.There's zero workers to be found and I'd be shocked if there were people in there, besides us, not passing through.We came in to look for little girls dresses for a wedding. Found a good selection and good prices. She did not say yes to the dress but that had more to do with my daughter style choice than anything else.
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January 2024 by Scott Epperson
Great location. Everyone I spoke to were helpful and polite. Good selection of products.
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December 2023 by Made in America
Really basic and some of the staff acted like they didn’t want to be there.
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December 2023 by Daphana Thomas-Tullis
Most of the associates are not engaging. Not even a simple Thank You!! Eri and Helen they need some time off; they weren't very pleasant.
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November 2023 by Jennifer Cooper
my prepaid order was ready and fit perfectly based upon the recommendations when I ordered it. The linen department sales person named Helen was extremely helpful and patient with us as we made our decision.
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November 2023 by Angie OMahony
It's been hard finding a dress, but JCPenney had plenty to choose from. The sales were pretty good too.
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November 2023 by Jack Britton
JCPenney is so large is probably statistically just HAS to have what we're looking for, and most of the time, it does.
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October 2023 by Jay
Great sales going on now! The Christmas decor is beautifully displayed.
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July 2023 by LaVern Whitted
They don't have many salespeople so it takes a long time to get service
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July 2023 by John Palmer
Was trying to buy King pillow sham's. Impossible. I took a 30 minute nap while my wife struggled through ordering them at the cash register.could go on but have wasted enough time on this subject. Never again.
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May 2023 by Silver Dollar
I'm glad we still have a J.C. Penny. I always come to Barrett parkway for my clothes because Rome no longer has the stuff for me, plus at J.C. Penny's, I can still get dress pants. Employees were extremely nice here too