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“This is a great place to go with your jewelery they work quick the people are really helpful and they know what there doing keep up the good work guy's are awesome thank you”
“Went in with my fiance looking for a diamond wedding band. Candy helped us and took as much time to answer whatever questions we had. She showed all the different options. We finally settled on one and made our purchase. They had to order the proper size which was not a problem. The ring came in on time and Candy called and let us know. We stopped in on May 5th to pick it up and one of the other ladies was quick to help. She showed me the ring and then got it packaged up and had me on my way. Everyone there was very pleasant and treated me with a smile when I arrived. You have earned a customer for life.”
“O’Keana (Barrett Pkwy) was fabulous! We went in to my wedding set and anniversary ring cleaned and inspected. During the inspection they found a rather large crack in my center diamond of my engagement ring. October will be 21 yrs to the day that we purchased my beautiful engagement ring/wedding set (at the same store)I was devastated! Literally started crying. Keana was like a fairy godmother and miracle worker wrapped together! She came up the idea of setting my original diamond into a pendant necklace and found another identical diamond in Texas!! for my ring. She worked with us until I was completely comfortable and happy with what I was going to be getting. Her words, “your diamond will be closer to your heart this way”! Loyal customers for 21 years, just turned into loyal customers for life. He still goes to Jared’s ?”
“Ebony and Naomi are amazing! They listened to and heard what I needed and even helped me with what I thought couldn’t be helped. Best service ever, all the way around!”
“Walked in to order a microspline cog and Bruce welcomed me with open arms and gave me a full tour of the machine shop, products, and prototypes. Super cool guy and a super cool local company! Stay tuned as I know this guy will come up with some cutting edge custom components to bling out your ride!”
“Had the best experience shopping for wedding bands. It was our first time so we were a little intimidated but Dana made the experience wonderful. She was so kind, knowledgable and patient. It was truly a joy and so comfortable. Will be looking for her when we come back.”
“I called in about getting my 4 month old baby ears pierced and Ivory pick the phone up and told me come on in. We got there and she made sure everything was a smooth and we were comfortable in the process. Thanks for your service.”
“Amazing customer experience. From the outside waking in, to security with a sign clearly directing traffic, to Dave assisting with engagement ring knowledge, to Ryan having a private moment with my bf to talk finances. 10/10 My BF and I were recommended Shane & Co. by two of our friends/co-workers. The staff made us fill completely welcomed. They talked us through different metals, stones, clarity and so much more. Even when I thought I finalized my decision they allowed the opportunity to make any changes. Thank you so much for the experience.”
“Absolutely the best..as gemologist and human beings with over 45 years experience.
We love the Georgia midnight stone that was discovered by the owner and has rights to. Check
them out for all your jewlery needs.”
“We've been hesitant in coming back to this location because of the previous reviews and team from last year...But we were very impressed with our visit today, Ms. Jennifer is incredibly sweet to customers and did my daughter's first piercings wonderfully. We will definitely keep coming back often ?”
“I love this team Lino and Dorothy they did our show for Kay Jewelers in Odessa Texas on October 23rd 2024 store 3418 they were professional and awesome to work with”
“The actual store is nice and friendly staff. They have a good selection too. I like being able to try things on and see the product in person. However, there’s definitely a lot more available online, like with most things. The mall is a little outdated and eerily empty, but there is plenty of free parking.”
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“Shah was extremely helpful and professional on my last visit. And being that i am a return customer this is a prime example. He wasn’t overbearing at which allowed to make the perfect selection. I would strongly recommend this jewelry store to anyone looking for exceptional service.”