Shane Co. is a trusted family-owned jewelry store in Atlanta, known for offering a wide selection of exclusively designed engagement rings, wedding bands, and jewelry for all occasions. The store features ethically sourced natural diamonds and lab-grown diamonds, ensuring quality and variety. Customers appreciate the friendly and professional service provided by the staff, who take the time to understand individual preferences and lifestyles. Many reviews highlight the knowledgeable team members who offer helpful advice about diamond cuts and jewelry options, making the experience stress-free and enjoyable. Shane Co. is committed to customer satisfaction, offering services such as free ring cleanings, warranties, and personalized assistance. Even when issues arise, like chipped stones or stones popping out, the store responds with generous upgrades and free repairs, demonstrating their dedication to customers. Visitors often mention feeling valued and well-treated, with some returning for multiple purchases or recommending the store to others. Whether shopping in-store or scheduling virtual appointments, customers find Shane Co. to be a reliable, caring jeweler that educates and assists for a lifetime of jewelry needs.
I experienced wonderful customer service each time I visited. Tessa (and all that I came in contact with) was wonderful about understanding my concerns and making sure that the anniversary band I purchased for my husband was absolutely perfect. After the 3rd try the ring was made to perfection! Thank you Tessa for your... read full comment
July 2023
My wife and I had a great buying experience. The sales team was very helpful to show her many pieces that she was her style. This was a surprise anniversary purchase. She loves her Happy Anniversary / I Love You gift!
July 2023
Such a lovely experience! Jack was incredibly helpful and so friendly helping me with the purchase of my fiancé’s wedding band. Everyone we’ve spoken to and worked with at this location have been so wonderful. 10/10 recommend!!
