Truist has adapted its services to ensure the safety of clients and staff, offering teller services through drive-thru lanes, appointment-only visits, and maintaining some branches with enhanced sanitization. Customers praise the friendly and helpful staff, with specific mentions of staff members going above and beyond to assist with account setup and explaining banking products. The branch is known for excellent customer service, prompt greetings, and knowledgeable staff who make banking easier and more convenient. Even during busy times, staff members, including a representative named Victoria Cid, are recognized for their helpfulness and dedication. Overall, Truist provides courteous service with a focus on safety and customer satisfaction.
Harriett went above and beyond to help my dad set up his account and get everything working on his phone. Switching over has been such a hassle, but Harriett made the process so much easier and did so much for my family. We truly appreciate her help!
December 2023
Extremely helpful staff. On a Saturday that they were very busy they helped us and went above and beyond. Especially Ms Victoria Cid. Thank you!
April 2023
I use this location frequently, Sarah is extremely kind and always takes the time to answer any questions I have.
