T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. Many customers love the store and its great selections, noting the staff is always so nice and helpful. However, significant issues with long checkout lines are frequently mentioned, with customers sometimes leaving without purchases due to waits. Some report that even during busy times, staff work to keep lines moving quickly. Online orders have been problematic, with items missing from confirmed shipments. Seasonal merchandise, like Halloween items, can also be inconsistently available, which disappoints some shoppers.
