The UPS Store #2644 in Kennesaw is a locally owned and operated business offering a full range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Publix Center on Cobb Parkway and Jiles Road, it is recommended over other locations by many clients. Reviews highlight a generally great and hardworking staff who are courteous, professional, and solutions-based. They are recognized for getting things done well every time, with specific praise for exceptional color printing, thorough laminating, fast notary service, and reliable shipping and Amazon returns. The store is described as having neat, tidy, and well-organized work spaces with clear signage. Many customers appreciate the clear communications and the staff's consistent accuracy and efficiency, often having packages ready promptly. While most experiences are very positive, with staff going above and beyond to help and resolve issues, service can vary. Some reviews mention occasional queues, attributing them to the store's popularity, and rare instances of less satisfactory service. However, the overall sentiment is that the team tries and mostly succeeds in helping all clients, earning high praise and loyalty for their commitment to customer satisfaction. Parking is noted as very easy due to the shared mall with Publix.
The blonde girl who helped me was the nicest person in the world. I had a huge & tedious print job and she patiently walked me through it for 20 minutes. 10/10 y'all need to give her a raise.
March 2024
Friendly service, and staff are always knowledgeable
February 2024
Tori provided excellent customer service, so friendly and patient.
