The UPS Store #2644 in Kennesaw is a locally owned and operated business offering a full range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Publix Center on Cobb Parkway and Jiles Road, it is recommended over other locations by many clients. Reviews highlight a generally great and hardworking staff who are courteous, professional, and solutions-based. They are recognized for getting things done well every time, with specific praise for exceptional color printing, thorough laminating, fast notary service, and reliable shipping and Amazon returns. The store is described as having neat, tidy, and well-organized work spaces with clear signage. Many customers appreciate the clear communications and the staff's consistent accuracy and efficiency, often having packages ready promptly. While most experiences are very positive, with staff going above and beyond to help and resolve issues, service can vary. Some reviews mention occasional queues, attributing them to the store's popularity, and rare instances of less satisfactory service. However, the overall sentiment is that the team tries and mostly succeeds in helping all clients, earning high praise and loyalty for their commitment to customer satisfaction. Parking is noted as very easy due to the shared mall with Publix.
Great customer service, very competent staff and fast service. Nate was especially very helpful! Thanks for the great service!
January 2026
It’s very nice to visit and liked it. I recommend to visit this store and user friendly services.
January 2026
I wish I could give it more stars than a 3 because they did what they needed to but this is the second time that I have been there where the staff make you feel like you are bothering them with what you need done. Not a very welcoming place by any means. I will use a different branch or Fed Ex in the future.
