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November 2023 by Barbara Kotler
Always friendly...always prompt, very experienced!
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August 2023 by Sherry Morris
IF THIS REVIEW KEEPS ONE CUSTOMER FROM GOING IN, I'VE DONE MY JOB!! PLEASE READ ENTIRE REVIEW!First I must say that I have OCD. I don't feel like I should share that with everyone so today I did not. But I will share it with you now because of the service I received from this nail salon today! I went in for a gel polish fill in and a pedicure. I sat down in the chair and they handed me a big basket full of gel colors. I asked the technician if they had the polish that had the combination of gel and regular polish in the same color. At first she started asking me, "What color are you looking for"? I told her I wanted the polish that matched. Some of you probably know if they don't have the kind that matches, the regular polish usually does not match. It's usually off a little bit. Anyway, after I asked her if they had a specific brand which is called DND that has a matching gel and regular polish she said "yes". My pedicure starts first and everything is going great. The lady that was doing my toes didn't speak English well but once she started painting my toes I told her the color was darker than what I picked. She was talking to another woman there and I told the other woman not to worry about it since she was almost done. Then I get up to go get my fill in with gel polish and low and behold the gel polish is what I wanted on my toes as well just in regular polish. I still didn't say anything I let her finish and I paid. I then made a comment to her that she should be honest with her customers if they don't have the matching polish. She knew what I asked for and just lied and took it upon herself to find a color close from the regular polish. She went ballistic! She was going over to the polish board trying to find the polish that was on my feet and trying to tell me that the polish on my feet match the polish on my hands. (SEE ATTACHED PHOTO). She could have made more money off of me if she had told the truth because I would have gotten a French manicure and pedicure instead. Because of my OCD, I have to match. I was not rude to her! All I said was she should be truthful to her customers about not having the matching polish. Very rude! Very unprofessional!!!! She told me, and these were her words to me:"They match, you can call the DND company!" Then she says "All we do is buy the polish from the company!". She was raising her voice to me after I made a simple comment about being truthful to her customers. When I was walking out the door, she said to me: "Unbelievable!!". I told her I would make sure I put that part on this review. In my opinion , she was the one who was "Unbelievable". She was rude when she didn't have to be! I went back in, after I calmed down, because I didn't tip the pedicure lady. I had a nice tip for both of them until she decided to act like she did! A lesson for you ma'am, kindness & honesty will get you so much further in life! I'm a business owner and I would never be rude to a customer who was just making a statement. Thank you that is all!!
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May 2023 by Tonia Rivers
Very very disappointed the customer service needs work alllllzzz I’m saying. Pay you to be rude not a thing for me.
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May 2023 by Amanda Hubert
I absolutely love my nails. The people was friendly and helpful. I am definitely coming back here regularly from now on. They were able to start my nails right away without any wait.Services: Manicure
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April 2023 by Virginia Douglas-Hallock
great service, and the people who work there are genuinely so sweet and generous. definitely going again ??Service: Acrylic nails
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April 2023 by Brianna
LOVE this place. Best nail artist, Alex, always does me right.Services: Acrylic nails
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March 2023 by Ash B
Really friendly staff, loved the finished product. Thanks so much. They always do a great job.Service: Acrylic nails
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December 2022 by Jerry D
The young lady who did my nails was so amazing and held wonderful conversation. She did an amazing job on my nails.
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October 2022 by Amy S.
Love NY Nails. You have to keep in mind they do not take appointments it is strictly walk in. I have been going to them for about three months and it is usually a different person each time that does my manicure/fill and pedicure. Everyone is highly trained and does an amazing job. Just don't go on prom or formal nights or you will wait a long time.
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October 2022 by RS 2
I had Silena, may have spelled it wrong. She did french gel pedicure.She knew what she was doing. She answered questions and was very precise. She was also very timely.Service: Pedicure
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September 2022 by SwtSassy Shavon
Initial service was not the best. People was put in front of us and we had already been there over 30 minutes when these 2 ladies came in. We were told so they can find seats together for us. I think that should have been a choice but we weren't given. I would hate to think it was a racial thing being that the others were caucasians. My nail came out nice and I would try them again.
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September 2022 by RENEE Jackson
Price $65 per acrylic set which I am okay with. Artists talk among themselves more than to their customers.
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August 2022 by Sarah O.
Best nail place in town! Selena is AMAZING and so is every single other person there. They work really hard to give you whatever you want. Their prices are fantastic and all the stations are sanitized. I'll never go anywhere else. My friend and I both got pedicures, and my friend wanted something pretty intricate and specific, but they did an amazing job.
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June 2022 by Lauren Hayes
Please stop leaving your customers sitting with acetone and foil on! They regularly leave me in the foil/acetone gloves through my entire pedicure, up to AN HOUR AND A HALF, and it literally burns off the skin on my fingertips. It's pointless for customers to spend $40+ on nails to look pretty, if you make their skin burn off and look awful. We shouldn't sit in acetone for more than 10 minutes, according to the AAD!Services: Gel manicure
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May 2022 by Heather Taylor
I always enjoy my visits. They are nice and polite. Their service is good just slow. I must say I dislike being shifted from the waiting chair, after an hour wait, to the pedicure chair to sit another hour waiting. I may not wait and just come back. I’d like the choice but after you’re in the service chair you feel like you’ve committed. Make sure you plan accordingly.Service: Pedicures
