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January 2024 by Elena Rivera
Number one in customer service, kindness and good treatment
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December 2023 by Madie Chaffin
Normally I never have a problem with this post office! I started having to inside more often due to some of my mail being bigger then can fit in the blue boxes/ drop offs and me and the normal clerk crack jokes at each other at this point. My local drivers are really sweet too and have gone out of their way for me for sure with how much I have going in and out. Thank you guys!
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November 2023 by Karen Tatum
Office does well!
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July 2023 by thomas sweeney
Dropped off a package when it was very slow only three customers. Did they scan it? No of course not it would take at least 5 second to do that and then my buyer would be able to track his purchase. I can see how it happens when its busy but when there are almost no customers you should be able to do an easy job
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April 2023 by Joy Teague
l would rate this a zero if that was a ln option. Worst experience at a post office ever. Slow, incompetent, and horrible customer service. I don't know if the clerk just doesn't know how to do her job or what but she tried to charge me $81.70 to mail a 7.5 lb box to St Louis. When questioned, she recheck and said it would be $72 and some change. When asked what happened to the $20 quote that I agreed to, she said it was because the box was too big.Went to the Townsend post office and mailed it for $41.65. The staff there is always great!I would avoid this post office if at all possible. Truly feel sorry for people who have to use this place.
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September 2022 by Bobby Hinson
I'm grateful the post office is so convient to our houseThe personnel is always very friendly, knowledgeable and efficientThank you USPS team members
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July 2022 by Matt MacPhee
Called during "least busy" time of day and still had an hour wait time to speak to a person about why the USPS wont deliver my mail to my home, but will mail my two roommates mail? Two other people in the house get daily mail there without issue, and three times someone has attempted to send me "First Class" mail and all three times the post office has either lost it, or failed to deliver it and claimed that my address is invalid. Unbelievable unprofessional.I left a call back number because I was told it would take over an hour to get back to me. Instead of calling me back, I was called by someone from a service center in the northeast who knows nothing about my post office or my issues. The service center agent gave me the number of an office in Jacksonville who doesnt service my area, but their automated system gave me the number of the office who does. After getting the run around, i attempted to call them back and got stuck in a phone system designed by the stupidest person on earth. Getting a human on the other end is IMPOSSIBLE. I genuinely hope that every person who works for the post office loses their job because every last one of you is incompetentAfter trying for hours to get these people on the phone, I had an incredibly rude gentleman tell me that because someone else with my same last name requested forwarding services on my route, the mail carriers returned my mail on three separate occasions without ever making sure that it wasnt the same person and to simply send the mail again. After informing him that if my mail was rejected a fourth time, that i would be in his office yelling at them in person, he threatened to put me in jail. Without a doubt the worst customer service experience of my life.
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March 2022 by Spencer Larson
I ordered a package for $108.88 and asked for it to be held. It was held for less than 24 hours before it was shipped back to the sender for no reason. When I asked the desk worker about it, he said that it was likely the sender who did it even though they in fact had not a single thing to do with it. Zero effort.
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January 2022 by Mary Vanatta
They are rude and mean. Then when THEY screw up, they act like you are wrong. Or look the "other way" concerning them not doing their job correctly. Yes, the post master said those words to me. Would you really want to use them if they are in the habit of "looking the other way"?
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December 2021 by Chasidy McAllister
I’ve always had a good experience here and feel like everyone does a great job!
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May 2021 by Jennifer Olveira
I’m thankful i work around the corner from this USPS location. I go to the post often more than most and the employees/management here are always wonderful.
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April 2021 by Anquette Imgrund
I was in line for awhile and the clerk did not even acknowledge me. This location needs to improve customer service. I would rate a zero start if that was an option.
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April 2021 by Island Lotus
Very nice clerks in the post office.
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August 2020 by Terry Roupp
Two misdeliveries in 6 months.
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December 2019 by Natalie Cassidy
This location does not offer a vending option for stamps after hours.
