AutoZone in LaGrange is noted for its great, knowledgeable, and helpful staff who provide a kind and patient experience. Customers report feeling safe, at ease, and assisted in a timely manner. The team is recognized for going above and beyond, taking ownership to find accurate parts, including specific items like European coolant, and even helping with proper installation. The store offers useful services like loaner tools and maintains good in-stock inventory, which can be checked online. Multiple reviews highlight the wonderful and friendly staff, with specific praise for the store manager. Customers describe the service as a godsend and highly recommend this location for all auto part needs.
Don't let that big tall manager woman wait on you!!
November 2023
Great staff. Website allowed me to know they had my part in stock when Advance Auto showed they didn't. Loaner tool was helpful (although it had 13mm and 15mm but the kit doesn't even come with a 14mm which I needed!).
September 2023
False advertisement on loaning tools..They show a picture of a ratchet and socket but yet they don't loan them out