My mother is deceased, and am unable to get anyone to answer the phone or to return a message, while her account continues to be overdrawn. Thank you for making a difficult time more difficult.
April 2023
Truist is a great place! I started my bank account. I believe Truist will do anything they can to see my bank account being secured. So bravo Truist! Keep up the good work.
April 2023
Continuing to bill me for a safety deposit box that I closed almost 5 years ago. Getting someone on the phone is almost impossible and when you do they tell me I have to come in. I live almost 3000 miles away now. Totally ridiculous.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.