1800flowers offers flower arrangements and keepsakes. While some customers have reported issues with the initial delivery, the company is praised for its excellent customer service. One customer received a frozen arrangement and a second with fallen blooms, but both were replaced and a refund was issued. Another customer appreciated the company's understanding and quick response when an order was initially cancelled but still delivered. Despite some delivery challenges, 1800flowers has gained customer loyalty through its commitment to customer satisfaction.
Order not as advertised maybe it's my fault but the picture was probably AI the colors did not match even remotely the flowers were crushed and dehydrated and customer service is no help.
May 2026
Very poor customer service, they want you to buy.What's on display and not give you what you want to design. We'll never return.
April 2026
Didn’t deliver as at when die with no heads up and customer service was horrible!
