“After not being able to get my fingerprint done at the Centerville USPS location because the workers there were too lazy to do it . I went to this location and Trina was so amazing ! She was so polite , efficient and had such a nice warm spirit ! I appreciate her and her amazing customer service so much. Even though the Centerville location is closer to my home , I will now be going to this location.”
“I didn’t catch her name, but the mailwoman doing the route in my neighborhood accidentally delivered my package to the house next door to me. I was terrified when I didn’t see a package on my front porch, and I (like a lunatic) went to go see if the mail truck had left my neighborhood yet.
Thankfully, she hadn’t left, and she was super kind and thoughtful. She suggested she might’ve accidentally dropped it off at the house beside mine and offered to go back to get it for me. She went back indeed immediately and got the package from my neighbor for me. I’m so grateful for her kindness, and I hope great things happen for her.
2024: Recently I had an issue with missing packages in our neighborhood cluster box. Ms. Shirley reached back with me very quickly within the same day via both phone call and email and she explained where it had gone - it turns out it was my error, and the packages had actually arrived, just in a different box with the according key provided. I was totally ignorant of how cluster boxes operated. I appreciate her prompt help and graciousness with help locating my items.
Another time an overseas package was misplaced, and one of the front desk clerks (her name escapes me, but she's always extremely helpful and usually there) went above and beyond trying to locate it. A month later, it turned up and she immediately reached back out to me. It's this location too that I believe had one of their delivery drivers immediately drop what they were doing to track down a package they accidentally dropped off to a different house 10 minutes before.
I'm very happy to have this as my designated postal service location - they're great folks with good memory and really do work hard.”
“very quick and helpful! if i recall correctly my newly built neighborhood hasn’t been assigned a direct postal office yet, so particular packages that require signatures and had attempted deliveries when I wasn’t home go here. I show them the slip left behind by the USPS driver, ID, and it’s easy from there. thank you! :)”
“I wasn’t able to get a passport appointment, so I decided to walk in—and I’m so glad I did. Mrs. Wanda helped me out with a great attitude and the utmost professionalism. She made the entire process smooth and stress-free. The rest of the staff were also friendly and helpful. 10/10 experience!”