Truist is a bank that prioritizes the health and safety of its clients and staff, offering services through drive-thru lanes and by appointment, with some branches temporarily closed or operating with enhanced sanitization. Customers praise the staff for their professionalism, good communication, and helpful attitude. Many have had positive experiences, such as assistance with account closures and personalized care. Employees are described as going above and beyond, showing kindness and support, even helping customers with personal needs. Overall, Truist is recognized for its caring and dedicated staff, providing a welcoming environment despite ongoing service adjustments.
People are very professional and has good communication skills. They really have good public relations. Never had a problem neither my husband. Blessings!!!
November 2023
I just went to this location and spoke to Miriam. She could tell I was a bit frustrated because I have been trying to close an account since September. I had some funds transferred and was offered a phone call to confirm my account was closed. Thank you Truist for hiring people that are willing to assist!!!
November 2023
Mona was professional bank teller, willing to help in opening me an account and i appreciate It for depositing my funds!
