Metro by T-Mobile at 4140 Lawrenceville Hwy NW Ste B offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, highlighting their patience and knowledge. Employees like Leo provide great customer service, helping customers choose the best plans and giving good deals, making it a highly recommended store. Jocelyn, another staff member, stands out for going above and beyond to assist customers, especially during late hours. She patiently helped with phone setup and troubleshooting, showing dedication and a positive attitude. Customers appreciate the store's welcoming atmosphere and the staff’s willingness to stay late and ensure everything works perfectly. Many mention the store's good service, helpfulness in setting up accounts, and assistance with new phones. Overall, this Metro location is known for its friendly staff, great customer care, and quality service, making it a top choice for prepaid plans and mobile devices.
Great customer service! Definitely the best metro I’ve been to.The employee Leo was extremely helpful and very patient he also gave me a great deal on my plan. I recommend switching here if you haven’t already. Their employee definitely deserves a raise!!!
February 2023
I used to work here and now I'm focusing on college. I recommend here. cuz better price and service.
October 2022
Great customer service! Definitely the best metro I’ve been to.The employee Leo was extremely helpful and very patient he also gave me a great deal on my plan. I recommend switching here if you haven’t already. Their employee definitely deserves a raise!!!