Metro by T-Mobile at 4140 Lawrenceville Hwy NW Ste B offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, highlighting their patience and knowledge. Employees like Leo provide great customer service, helping customers choose the best plans and giving good deals, making it a highly recommended store. Jocelyn, another staff member, stands out for going above and beyond to assist customers, especially during late hours. She patiently helped with phone setup and troubleshooting, showing dedication and a positive attitude. Customers appreciate the store's welcoming atmosphere and the staff’s willingness to stay late and ensure everything works perfectly. Many mention the store's good service, helpfulness in setting up accounts, and assistance with new phones. Overall, this Metro location is known for its friendly staff, great customer care, and quality service, making it a top choice for prepaid plans and mobile devices.
Huge thank you too Diane!!! Amazing customer service, super knowledgeable and helpful!! This is the third interaction I've had with her and every time she has been absolutely wonderful!!!
May 2026
Edwin is knowledgeable very efficient and so helpful so glad I stopped by
April 2026
Edwin was very helpful in helping me switch my device. I was able to get it done smoothly with no complications. He is truly a great worker with a positive attitude. He deserves a raise! 🥰👍
