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“I'm super appreciative for the extra effort and service my family received from Ms. Cynthia and Mr. Gerald. Thinking outside of the box and assisting in making the pivot happen is why we will be returning. Thank you both.”
“We returned our rental to this location. We had a particularly rough move from Virginia. It was just so nice that at the end of it all, Mary was quick, courteous professional and kind. Thank you for hiring her, she's a keeper. The gentleman attending to the lot was also nice and personable.”
“If I could give more stars for the Thornton Road location I would. The staff here goes above and beyond to make sure you are satisfied with your car rental experience. I cannot say enough good things about this location.”
“this is my 2nd time going to Budget rental on Thornton Rd .
let me give a shout out to Nicole she is always helpful and very knowledgeable about the rental never seen a sad face excellent customer service if i had a problem with a car always jump to it to make sure i leave there happy. Budget she is a keeper...Thanks Nicole for going above and beyond your regular duties to make a customer satisfied”
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“I was able to rent a vehicle from this location today and my experience was nothing short of phenomenal! Majority of the process was handled over the phone! It was a very quick and easy process and the staff here were amazing! Just wanted to say thank you, to the staff members, for being so kind and helpful today! It’s tough to find that in customer service these days!”