John Thornton Chevrolet is a Greater Atlanta dealership with a long history and a commitment to the Chevrolet experience. The dealership is recognized for its stellar customer service and is considered one of the top certified dealers in Georgia. Many customers report positive experiences, describing the staff as friendly, helpful, professional, knowledgeable, and expedient. The sales process is noted for being smooth and quick, with a team that treats customers like family and avoids playing games with pricing or finances. This reputation for excellent service leads customers to highly recommend the dealership and return for multiple vehicle purchases, even traveling a significant distance to do so. In the service department, appointments are handled efficiently, with vehicles often taken in promptly. While most service visits are good and great, some customers note concerns such as rising prices or recommendations for additional repairs, like replacing lug nuts, which can be questioned. However, the staff's dedication is frequently highlighted, with service advisers receiving praise for handling situations professionally and going above and beyond, including assisting with personal items left behind. Overall, the positive experiences at John Thornton Chevrolet foster strong customer loyalty and a willingness to return for future needs.
Great experience with Clyde at John Throton very experienced and professional
September 2026
Went to John Thornton Chevy expecting to have a hard long day. But I was serviced by Bryant and that man made my transaction so smooth and not long as I expected. Go get that car and ask for Bryant!
September 2026
I am writing to express my sincere appreciation to Amber!!! .We are incredibly happy and truly appreciate the time, patience, and professionalism you’ve dedicated.
